Job Description
If you need a base salary to feel comfortable, this is not the job for you.
If you want to control your income, move fast, and get paid based on results — keep reading.
WHAT THIS ROLE ACTUALLY IS:
This is not a receptionist job.
This is a sales and operations role inside a high-speed auto repair shop.
You will:
Answer inbound calls and convert them into same-day appointments
Control the schedule with urgency (not convenience)
Present safety-first repair recommendations
Close work quickly and confidently
Follow up on declined work (next day, no exceptions)
WHAT SUCCESS LOOKS LIKE:
Calls answered by the 3rd ring — every time
Every call starts with:
“Yes, we can take care of that today.”
Vehicles checked in and moving within 15 minutes
You sell the first safety item fast, not full estimates
You keep cars, not send them away
You follow up and recover missed sales
HOW YOU GET PAID:
100% performance-based (no base pay)
Target: ~18% of total store gross profit (team-based front counter)
The more you produce, the more you earn
No caps
Translation:
Low performers struggle. High performers win big.
WHAT BEHAVIOR THIS JOB REQUIRES:
Speed over perfection
Urgency over comfort
Control over conversation
Confidence under pressure
Ability to ask for the sale — directly
WHAT YOU WILL NOT DO:
No diagnosing over the phone
No quoting to “shop price shoppers”
No waiting around for customers to decide
No hiding behind “customer service” language
WHAT WE’RE LOOKING FOR:
You might be a fit if you:
Have sales experience (auto is a plus, not required)
Move fast and hate sitting around
Are comfortable leading conversations
Want your income tied to your output
Don’t need constant supervision
You are NOT a fit if you:
Need hourly security
Avoid uncomfortable conversations
Like slow-paced environments
Struggle with accountability
WHY THIS ROLE EXISTS:
We are building a shop that runs on:
This role is critical to that.
FINAL FILTER:
If you’re the type to say:
“Let me think about it”
This won’t work.
If you’re the type to say:
“Let’s get this handled today”
Apply now.
CALL TO ACTION:
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