Patient Service Representative

Job Description

Join the region’s leading eye care team! Black Hills Regional Eye Institute is seeking a friendly, detail-oriented Patient Service Representative to provide exceptional service to our patients and support our busy clinic operations.

What You’ll Do:

• Greet patients and assist with check-in/check-out
• Schedule appointments and manage patient records
• Handle phone calls and inquiries with professionalism
• Support our doctors and clinical staff to ensure a smooth patient experience

What We’re Looking For:

• Excellent communication and customer service skills
• Strong attention to detail and multitasking ability
• Previous medical office or customer service experience preferred
• Positive attitude and team-oriented mindset
• Be able to do some day travel with a team

Why Join Us:

• Competitive starting wage of $17.00/hour
• Comprehensive health benefits, Paid Personal Leave, and an excellent 401k plan up to 13% after a year of employment.
• Supportive, professional environment with opportunities for growth
• Be part of a respected organization making a difference in patients’ vision and lives