Job Description

High-Performance Service Advisor (Automotive)

Location: Sioux Falls, SD
Pay: $75,000 – $100,000+ (Performance-Based)
Schedule: Monday – Friday | No Weekends

This Is Not a “Service Writer” Job

This is a high-performance role for someone who can move fast, communicate clearly, and close work the right way.

At J&M Transmission & Auto Service, we run a disciplined, fast-paced shop focused on:

• Speed
• Accountability
• High-quality customer experience
• Doing what’s right for the customer—every time

If you’re looking for a slow, easy front counter job… this isn’t it.

If you want to make great money, stay busy, and be part of a high-performing team, keep reading.

What You’ll Actually Do

• Answer every call with urgency and professionalism
• Build trust with customers quickly
• Present needed work clearly and confidently (no pressure, no gimmicks)
• Keep workflow moving—no bottlenecks
• Coordinate with technicians to keep inspections and repairs moving fast
• Follow up on declined work (this is non-negotiable)

You are not here to diagnose vehicles.
You are here to communicate, prioritize, and close work properly.

What We’re Looking For

• You move fast and don’t get overwhelmed
• You take ownership—no excuses, no hand-holding
• You’re comfortable having real conversations with customers
• You can stay organized under pressure
• You care about doing the job right, not just getting through the day

Automotive experience helps—but performance mindset matters more.

Pay & Benefits

• $75,000 – $100,000+ (based on performance)
• 401(k) with match
• Health, dental, vision insurance
• Life + disability coverage
• Paid time off + holidays
• No weekends

Why People Stay Here

• Structured process (you’re not guessing all day)
• Clear expectations and accountability
• Team that actually works together
• Opportunity to grow and increase income

Final Note

We are a high-accountability shop.
We move fast. We follow up. We take care of customers the right way.

If that excites you—you’ll do very well here.

If not, this won’t be a fit.

About J & M Transmission Service, Inc.: For over 20 years, J & M Transmission Service, Inc. has provided reliable and professional automotive services to the Sioux Falls community. Our experienced technicians and friendly staff work together to ensure every customer leaves satisfied. Join us and become part of a company that values quality, service, and teamwork.

Apply Now