Transport Refrigeration Technician and Trainer

Job Description

North Central Utility (NCU) is looking for a self-motivated and results driven Transport Refrigeration Technician and Trainer, to represent NCU in the semi-trailer service industry.

North Central Utility is one of the largest semi-trailer dealerships in the nation and the largest in the North Central region with 10 locations throughout Wisconsin, Minnesota and North Dakota. We offer reefer, dry van and flatbed trailers from Utility Trailer Manufacturing at all locations and vocational trailers from MAC Trailers in Wisconsin - we sell new and used semi-trailers. With Moore Space, we offer temporary storage container solutions as well. Our parts department has an extensive inventory in Heavy-Duty Truck/Tractor and Trailer parts. Our broad product line and geographic coverage ensures we are a “One Stop Shop” for truck and semi-trailer parts. Our service department offers everything from routine maintenance, certified DOT inspections to precision laser alignment, as well as complete wreck repair for trailers of all makes and models. No job is too big or too small for our skilled service technicians.

As a Transport Refrigeration Technician and Trainer, you will be responsible for delivering high-level technical training, offering expert troubleshooting assistance, and working directly with other technicians and customers to ensure the continued success of their refrigeration systems.

This position is a safety sensitive position, requiring pre-employment and post-accident drug testing.

What we bring to the table:

• Competitive salary + bonus potential
• Regular schedules - no nights or weekends
• Medical, dental & vision benefits
• 401k & profit sharing
• Training, support, and ongoing career development with opportunities for growth
• Great people to work with

What you bring to the table:

• Ability to work independently and with a team
• High degree of integrity and a strong work ethic
• Strong interpersonal skills
• Excellent verbal skills
• Strong attention to detail
• Excellent planning, organizational and time management skills
• Positive attitude
• Flexibility and ability to adapt to change with a professional demeanor
• High energy

Job Duties and Responsibilities:

• Diagnosing and repairing refrigeration unit failures, including identifying leaks, replacing parts and soldering refrigerant lines
• Understanding and interpreting schematics to diagnose and repair refrigeration systems
• Performing routine inspections, maintenance and service to ensure optimal performance and efficiency of refrigeration units
• Replacing worn or damaged components, such as compressors, condensers and evaporators
• Provide technical training and support to field refrigeration technicians, ensuring they have the skills and knowledge to perform their duties effectively
• Develop and deliver training programs for new hires and ongoing professional development
• Assist technicians with troubleshooting and diagnosing refrigeration issues
• Collaborate with internal teams and customers to improve operational efficiency and customer satisfaction
• Travel within Wisconsin, Minnesota and North Dakota will be required for customer visits and training purposes
• Maintaining accurate records of services performed, parts used and repair orders
• Providing excellent customer service during service calls and interacting with clients
• Following all safety regulations and procedures when working with refrigeration equipment

Qualifications:

• Strong understanding of refrigeration systems, electrical systems and mechanical principles
• Ability to communicate effectively with clients and provide excellent customer service

Driving Requirements:

• Driving is a duty of this job
• Driver's License (Required)

Benefits:

• 401(k)
• 401(k) matching & profit sharing
• FSA
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid holidays
• Training and professional development opportunities

Job Type: Full-time

Schedule:

• Day shift
• Monday - Friday

Education:

• Relevant certifications (e.g., ASE certification, EPA 609 certification, industry-specific certifications) preferred

Experience:

• 3-5+ years of experience as a Mobile Refrigeration Technician or related role

Supervisory Responsibilities: Yes

Pay: Based on experience, $70K range, plus commission