Job Description
City of Detroit Lakes Public Utilities
Utility Billing Supervisor
Salary Range: $76,356.80 ($36.71/HR) - $105,040.00 ($50.50/HR)
Detroit Lakes Public Utilities is seeking a skilled and customer-focused Utility Billing Supervisor to lead our utility billing operations for electric, water, and wastewater services. This position oversees billing cycles, collections, customer service, compliance, reporting, and supervision of utility billing staff. The role works closely with meter readers and utility personnel to ensure accurate billing, timely processing of service orders, and exceptional service to our community.
Key Responsibilities Include:
Manage all utility billing and collection functions
Review and process monthly three-cycle billings
Oversee delinquent accounts, payment plans, and tax certifications
Maintain compliance with Minnesota Statutes and City ordinances
Supervise and train utility billing staff
Prepare reports and support audits and financial reporting
Manage online billing platforms and document imaging systems
Qualifications:
Degree in Accounting, Finance, Business, or related field preferred
Municipal utility billing or governmental accounting experience strongly preferred
Supervisory experience preferred
Strong organizational, analytical, and customer service skills
Detroit Lakes Public Utilities offers a competitive salary and benefits package and a collaborative, team-oriented work environment dedicated to serving our community.
How to Apply: (Deadline is April 3, 2026 @ 4:30pm)
Submit your cover letter, resume, city application, and applicable licensure:
Submitting a HireClick profile alone does not meet the City’s application requirements. Applicants must download and complete the City of Detroit Lakes application from the City website and submit it online, by email, or by mail as outlined below.
The City of Detroit Lakes is an Equal Opportunity Employer.